PRIVACY POLICY
Last updated: December 2024
1. Information We Collect
GelidWave collects information to provide better lead generation services to our clients. We collect information in the following ways:
- Information you give us: Contact forms, consultation requests, account registration, and service inquiries
- Information we get from your use of our services: Website analytics, interaction data, and service usage patterns
- Information from third parties: Social media platforms, advertising networks, and lead verification services
2. How We Use Information
We use the information we collect to:
- Provide, maintain, and improve our lead generation services
- Process and fulfill service requests and transactions
- Send you technical notices, updates, security alerts, and support messages
- Respond to your comments, questions, and customer service requests
- Communicate with you about products, services, and events
- Monitor and analyze trends, usage, and activities in connection with our services
3. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
- With your consent: We will share personal information when we have your consent
- For external processing: We provide personal information to trusted partners who process it for us
- For legal reasons: We will share personal information if required by law or to protect our rights
- Business transfers: In connection with any merger, sale of assets, or acquisition
4. Data Security
We implement appropriate security measures to protect your personal information:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication measures
- Employee training on data protection practices
- Incident response procedures for data breaches
5. Data Retention
We retain personal information for as long as necessary to:
- Provide our services and fulfill transactions
- Comply with legal obligations
- Resolve disputes and enforce agreements
- Improve our services and prevent fraud
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Opt-out: Unsubscribe from marketing communications
- Data portability: Request a copy of your data in a structured format
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Improve our services and user experience
- Provide targeted advertising and content
8. Third-Party Services
Our services may integrate with third-party platforms including:
- Social media platforms (Facebook, LinkedIn, Instagram, Twitter)
- Analytics services (Google Analytics)
- Payment processing services
- Customer relationship management tools
These third parties have their own privacy policies governing the use of your information.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your personal information.
10. Changes to This Privacy Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Wiliam Gazquez Guerra
6150 Denis Ln, Odessa, TX 79762-0000
Email: [email protected]
Phone: +1 9495003780